[logseq-plugin-git:commit] 2025-12-11T14:50:38.767Z

logseq/bak/pages/SG2 & SY6 support cases/2024-10-23T14_06_20.119Z.Desktop.sync-conflict-20250817-085629-UULL5XD.md

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-- LATER Support cases for getting switches repositioned #sg2 #sy6 
-  SCHEDULED: <2024-02-13 Tue>
-  id:: 65c141f7-0206-4b54-8be8-b7a36b70096e
-  :LOGBOOK:
-  CLOCK: [2024-02-12 Mon 09:59:17]--[2024-02-12 Mon 09:59:18] =>  00:00:01
-  :END:
-	- #SY6 HPE Support Case 5379659333
-		- replied to email 09:25 [[Feb 5th, 2024]] for update
-		- Spoke to Vengatesh - going to rasise it with his mgr
-		- Ticket raised with Aruba to fix issue
-		- [[Feb 5th, 2024]] replied with addresses etc
-		- chased email thread [[Feb 12th, 2024]]
-		- sent followup [[Feb 14th, 2024]]
-	- #SG2 5379516482
-		- replied to email 09:25 [[Feb 5th, 2024]] for update
-		- Spoke to Abijith
-			- says can't do onsite engineer becuase no onsite contract -- he will raise with manager
-		- Shipment on route - ETA [[Feb 8th, 2024]]
-			- TODO Send email when all serials available
-				- Company Name :  HPE c/o Equinix 
-				  CAGE ID:  SY6:02:060170
-				  Building Name : Equinix SY6
-				  Street : 8-14 Egerton St, Silverwater
-				  City : Sydney
-				  State/Province : NSW
-				  Zip/Postal Code : 2128
-				  Country : Australia
-				  Contact Name : Cameron Garner
-				  Contact Number : +612 8337 3521
-				  Corporate Email : stuart.stent@hpe.com or bradley.ziemer@hpe.com
-				  Part Delivery Instructions (if any) :  We will need the engineers' full name before they can go onsite, as we need to create an access ticket with Equinix. They will need photo ID** that matches that name** to enter the facility.
-		- replied email [[Feb 12th, 2024]]
-		- sent followup [[Feb 14th, 2024]]
-		- sent followup [[Feb 16th, 2024]]
-		-
-		-